Frequently Asked Questions
Everything parents ask about BloxWatch.
Getting Started
What is BloxWatch?▾
BloxWatch is a parental monitoring tool for Roblox. It lets you see who your child talks to, what games they play, who their friends are, and how they spend Robux — all from a simple dashboard with email and push alerts.
How does BloxWatch connect to my child’s Roblox account?▾
You paste a read-only browser cookie called .ROBLOSECURITY from your child’s logged-in Roblox session. BloxWatch uses this to read their activity data — the same data your child sees when they log in. We never send messages, add friends, or make any changes to their account.
Is it safe to share the .ROBLOSECURITY cookie?▾
Yes. The cookie grants read-only access to account data. We encrypt it immediately with AES-256-GCM (the same standard used by banks and governments) and store only the encrypted version. The original cookie is never stored in plaintext. We cannot and do not modify your child’s account in any way.
Will my child know I’m monitoring them?▾
BloxWatch operates silently. It reads publicly available account data and private messages through Roblox’s API. There is no software installed on your child’s device and no visible indicator on their Roblox account. Whether to tell your child is your decision as a parent.
Will Roblox ban my child’s account?▾
No. BloxWatch reads data through Roblox’s standard web APIs using a valid authentication cookie, the same way the Roblox website itself works. We do not inject code, use exploits, or violate Roblox’s terms. However, Roblox’s policies may change, and we cannot guarantee future compatibility.
Account & Billing
How much does BloxWatch cost?▾
Plans start at $7.99/month for one child, or $12.99/month for up to four children. Annual billing is $99/year (saving $57). Every plan starts with a free 14-day trial — no credit card required.
Can I cancel anytime?▾
Yes. Cancel from your billing page at any time. You’ll retain access until the end of your current billing period.
What happens when the cookie expires?▾
Roblox cookies expire periodically (typically every few weeks to months). When this happens, BloxWatch will alert you by email and show a “Reconnect” prompt in your dashboard. You’ll need to paste a fresh cookie — it takes about 30 seconds.
Privacy & Data
What data does BloxWatch collect?▾
We collect your child’s friends list, games played, online/offline status, private messages, badge awards, Robux balance, and transaction history. We also store your account email and notification preferences. See our Privacy Policy for full details. Privacy Policy
Can I export or delete my data?▾
Yes. You can download all your data as a JSON file from Settings → Data Export. You can also delete your entire account from Settings, which removes all data within 30 days per our privacy policy.
Is BloxWatch COPPA/GDPR compliant?▾
Yes. Children never create BloxWatch accounts — only parents do. We don’t collect data directly from children. All data processing is parent-directed. We support GDPR rights including data access, export, and erasure.
Technical
What monitoring features are currently available?▾
BloxWatch monitors: friends (added/removed/requests), games played, online/offline presence, private messages (including keyword flagging and stranger detection), Robux balance and spending, badge awards, and late-night activity. Features may change as Roblox updates their platform.
Does BloxWatch work on mobile?▾
The BloxWatch dashboard is fully responsive and works on phones and tablets. You’ll need a desktop browser to extract the Roblox cookie during initial setup, but after that, you can monitor everything from your phone.
Still have questions? Email us at support@bloxwatch.app